Oct8ne

Company Profile

Oct8ne is a visual customer service livechat with integrated catalogue that is drastically changing the way we interact with e-commerce customers and how online purchases are made. Through the co-viewer, both customers and agents can view images and videos of products in real time in the chat window. This function allows the customer service Team to show directly products from the catalogue, and serve the customer as they would have done in a real store minimizing the difference between online and offline shopping. Oct8ne was launched three years ago in the United States, Spain and Latin America. Is now expanding its market in Italy, France, Holland and other Northern European Countries.